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Introduction

NetCoins is a regulated Canadian cryptocurrency exchange offering a secure platform to buy, sell, and manage digital assets. This guide covers account creation, login, 2FA setup, KYC verification, funding, trading, withdrawals, and security practices.

Account Creation

1. Visit netcoins.com and click Sign Up.
2. Provide full name, email, and password.
3. Confirm email via verification link.
4. Complete KYC verification using government-issued ID and proof of address.
5. Set security preferences including 2FA and recovery options.

Accurate information ensures quick verification and full platform access.

Logging In

Web Login

1. Go to netcoins.com and click Login.
2. Enter registered email and password.
3. Complete 2FA if enabled.

Mobile App Login

1. Open the NetCoins mobile app.
2. Enter credentials or use biometric authentication.
3. Complete 2FA verification.

Two-Factor Authentication (2FA)

• Use authenticator apps like Google Authenticator or Authy.
• SMS-based codes are available but less secure.
• Store backup codes securely offline.

Funding Your Account

• Bank transfers (ACH, wire) and credit/debit card deposits.
• Crypto deposits to your NetCoins wallet.

Always verify addresses and networks to avoid lost funds.

Trading Digital Assets

1. Select asset to buy or sell.
2. Check price, fees, and quantity.
3. Confirm trade.
4. Monitor and rebalance your portfolio as needed.

Ensure compliance with platform rules and Canadian regulations.

Withdrawals

1. Go to the withdrawal section.
2. Select fiat or crypto withdrawal.
3. Provide bank or wallet information.
4. Confirm withdrawal and complete 2FA.

Double-check withdrawal details; crypto transfers are irreversible.

Security Practices

• Use strong, unique passwords stored securely.
• Enable 2FA and keep backup codes offline.
• Regularly monitor account activity.
• Be cautious with emails and phishing attempts.
• Keep devices and browsers updated.

Account Recovery

Forgot Password

1. Click Forgot password? on login page.
2. Follow email instructions to reset.

Lost 2FA Device

Use backup codes or contact NetCoins support for recovery after identity verification.

Troubleshooting

• Clear cache, try different browsers or devices if login fails.
• Resubmit KYC documents if verification is delayed.
• Verify transaction confirmations for deposits and withdrawals.

FAQ

Quick Reference